Effective Date: December 6, 2025
At Abdul Rahim LLC, we are committed to providing high-quality products and ensuring our customers are satisfied with their purchases. This Refund & Return Policy explains our practices regarding returns, exchanges, and refunds, so you can shop with confidence.
1. Eligibility for Returns
You may request a return or refund under the following conditions:
- The product was purchased directly from Abdul Rahim LLC.
- The return request is made within 30 days from the date of delivery.
- The product is in original condition, unused, and in its original packaging.
- All accessories, manuals, and promotional items included in the original shipment are returned.
Products that are damaged due to misuse, negligence, or unauthorized modifications are not eligible for a refund or exchange.
2. Non-Returnable Items
Certain items cannot be returned or refunded, including:
- Downloadable software, digital products, or gift cards.
- Items marked as final sale or clearance.
- Products that have been opened, used, or damaged by the customer.
3. How to Request a Return
To initiate a return, please follow these steps:
- Contact our customer support team at sales@abdulrahimllc.com with your order number and reason for return.
- Our support team will provide instructions and a Return Merchandise Authorization (RMA) number.
- Pack the product securely in its original packaging. Include the RMA number and all original accessories.
- Ship the product to the address provided by our support team.
Important: Returns without an RMA number may not be accepted.
4. Refund Process
Once we receive your returned item:
- Our team will inspect the product to ensure it meets the return eligibility criteria.
- If approved, your refund will be processed within 7–10 business days.
- Refunds will be issued to the original payment method used during the purchase.
Note: Shipping charges are non-refundable, and customers are responsible for return shipping costs unless the return is due to a defective or incorrect product.
5. Exchanges
If you wish to exchange a product for the same item or a different product:
- Follow the return process outlined above.
- Once we receive and approve your return, you may place a new order for the replacement item.
- Any difference in price will be adjusted at the time of the new purchase.
6. Damaged or Defective Products
If your product arrives damaged or defective:
- Contact us immediately at sales@abdulrahimllc.com with photos and a description of the issue.
- We may request additional information to verify the defect.
- Upon approval, we will provide a replacement product or process a full refund, including shipping costs.
Damaged products must be reported within 7 days of delivery.
7. Late or Missing Refunds
If you haven’t received your refund within the specified timeframe:
- Check your bank account or credit card statement.
- Contact your payment provider to confirm the transaction.
- If the refund is still missing, contact us at sales@abdulrahimllc.com for assistance.
8. International Returns
For international customers:
- Returns are accepted under the same eligibility criteria.
- Customers are responsible for international shipping costs unless the item is defective or incorrect.
- Customs duties, taxes, or other charges are not refundable.
9. Policy Updates
Abdul Rahim LLC reserves the right to update this Refund & Return Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Customers are encouraged to review this policy periodically.
10. Contact Us
For questions or assistance regarding refunds or returns, please contact us:
- Email: sales@abdulrahimllc.com
- Phone: +1 307-400-1292
- Address: 102 Gold Ave SW #667, NM 87102